Privacy Policy


  1. INFORMATION WE COLLECT
    • 1.1 ACCOUNT INFORMATION
      • When we create an account for you, we need to collect the following information: community user name, email addresses, date of birth, gender, height, weight.
    • 1.2 NAME, TELEPHONE NUMBER, IDENTITY INFORMATION, ETC.
      • If you want a service that need to provide name, phone and identity information, please carefully choose whether to provide the necessary information and accept the service.
    • 1.3 ADDITIONAL INFORMATION
      • You may choose to provide us with additional information, like your logs for food, weight, sleep, water, or female health tracking; an alarm; and Photos.
    • 1.4 INFORMATION FROM THIRD-PARTY ACCOUNT
      • If you connect your account on our Services to your other third-party account, we may receive information from the third-party service account.
    • 1.5 INFORMATION ABOUT YOUR USE
      • We receive the number of steps you take, your distance traveled, calories burned, weight, heart rate, sleep status, active minutes, and location. WE RECEIVE¬†information about your interaction with the Services, for example, when you view or search content, install applications or software, create or log into your account. WE RECEIVE data about the devices and computers including IP addresses, browser type, language, operating system, OUR mobile device information and cookie information.
  2. HOW WE USE INFORMATION
    • We use the information we collect for providing and developing the services.
  3. HOW INFORMATION IS SHARED
    • We do not share your personal information except in the circumstances below: WHEN YOU AGREE OR DIRECT US TO SHARE FOR LEGAL REASONS OR TO PREVENT HARM
  4. CHANGING AND DELETING INFORMATION
    • You may use account settings to change your personal information. If you want to delete your account and all your personal information, please email us support@mio-labs.com¬†and we will delete your information within 90 days on both active and backup servers.
  5. DATA RETENTION
    • We will retain your Personal Data for as long as you maintain an account, but we will delete your Personal Data upon your request.
  6. CHILDREN
    • MIO allows parents to set up accounts for their children to use OUR Services. If we become aware that a child under 13 has provided us with Personal Data without parental consent, we will remove the data and cancel the child's account.
  7. INFORMATION SECURITY
    • We use a combination of technical, administrative, and physical controls to maintain the security of your data. BUT No method of transmitting or storing data is completely secure.
  8. INTERNATIONAL OPERATIONS AND DATA TRANSFERS
    • OUR Services and systems, is housed on servers in United States. If you are located outside of United States, please be aware that Personal Data we collect will be processed and stored in United States and may offer a lower level of protections than in your country/region. By using our Services and submitting your Personal Data, you agree to the transfer, storage, and/or processing of your Personal Data to United States.
  9. WHO WE ARE AND HOW TO CONTACT US
    • We are Mio Labs. Inc. We provide Internet and mobile app-based services. If you have suggestions, or concerns about this policy, or about the use of your information, please contact us at support@mio-labs.com, or write to us at:
      Mio Labs Inc.
      Attention: Privacy Office, Legal Department
      4500 Great Pkwy #1023
      Santa Clara, California 95054
      United States
      We will notify you before we make material changes to this policy.